Melbourne's specialist clinic for tinnitus, hyperacusis, misophonia, and auditory processing disorders. And complete audiology care for all ages, from hearing tests and hearing aids to ear wax removal. Trusted by patients across Australia and internationally.
Do any of these sound familiar?
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A ringing, buzzing or hissing sound that won't stop, and no one has properly explained why
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A blocked, full or muffled feeling in one or both ears
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Everyday sounds that feel too loud, too sharp, or physically uncomfortable
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A strong reaction to specific sounds, like chewing or tapping, that others don't seem to notice
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A hearing test that came back "normal," yet you still struggle to follow conversation
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Being told there is nothing to be done, and to learn to live with it
Told your hearing is "normal", but you're still struggling?
You are not imagining it, and you are not alone. A standard hearing test measures the softest sounds you can detect in a quiet booth. It says very little about how your brain handles sound in the real world: a noisy restaurant, a fast talker, a classroom, a meeting.
That gap between "normal results" and real-life struggle has a cause, and we look for it.
- Hidden hearing loss, damage the standard test cannot see
- Auditory processing difficulties, when the ears work but the brain struggles to keep up
- Listening fatigue, when following conversation is possible but exhausting
We assess beyond the audiogram, from the ear to the auditory cortex, and where support is needed we offer solutions most clinics do not, including low-gain hearing aids for people with normal hearing test results.
Most hearing checks stop at the ear. We do not.
We trace the whole journey of sound, from the outer ear through to the auditory cortex, because the answer to a difficult case is rarely sitting in one spot. We look beyond a normal result, for what is subclinical, and for asymmetry between your two ears, the kind of subtle sign that gets missed elsewhere. Where tinnitus or sound sensitivity is involved, we also assess how the signal engages the limbic system and arouses the autonomic nervous system, because that is where a sound becomes distressing, not just audible.
This thorough approach is why our diagnostic work reaches the right answer, and why the treatment that follows actually fits the person in front of us, rather than a general protocol applied to everyone.
No two ears, and no two brains, are the same.
Auditory disorders sit on a spectrum. Tinnitus can be a faint hum or a roar that takes over the day. Sound tolerance runs from mild discomfort to genuine pain. Listening difficulty can hide behind a perfect audiogram. These conditions shade into one another, and they often travel together, which is why a single test can never tell the whole story.
So we assess the whole spectrum, not one corner of it. Depending on what you present with, that may include speech understanding in noise, loudness tolerance levels, otoacoustic emissions, middle ear and auditory brainstem measures, tinnitus questionnaires such as the TFI, and full auditory processing batteries. We keep testing until the picture is complete, and then we explain it to you in plain language.
Not sure where you sit on that spectrum? Ask us. There is no such thing as a silly question about your ears.
Have a Question for Us?
Meet Mini Gupta
Specialist Audiologist: Tinnitus and Sound Sensitivity
Mini Gupta has spent close to two decades working out why ears and brains fall out of step, and how to set them right. She is one of the few audiologists in Australia certified twice in Tinnitus Retraining Therapy under Pawel and Margaret Jastreboff, the clinicians who developed it, and she holds a Fellowship in Tinnitus and Hyperacusis Studies from Salus University in the United States.
Her Melbourne clinic has become the place other clinicians send the cases they cannot resolve: stubborn tinnitus, hyperacusis, misophonia, and complex hearing losses that do not follow the textbook. Patients travel from every state to see her, and consult by telehealth from overseas.
Mini also teaches the profession itself. She runs Mastering Tinnitus Clinical Skills, her training course for audiologists in Australia and abroad, mentors clinicians building their own tinnitus practice, and in October 2026 delivers a keynote at the British Academy of Audiology conference in Liverpool.
Mini is joined by audiologist Ingrid Lau, who leads much of our paediatric and auditory processing work.
Our Services
Comprehensive audiology care — from routine hearing assessments to highly specialist tinnitus and sound sensitivity management.
Tinnitus Assessment & Treatment
Comprehensive evaluation and evidence-based treatment including tinnitus retraining therapy (TRT), sound therapy, and neurophysiology-based counselling.
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Hyperacusis & Sound Sensitivity
Assessment and structured desensitisation for people whose world has become painfully loud.
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Misophonia Management
Specialist assessment and management of sound-triggered aversive responses including anger, anxiety, and disgust.
Auditory Processing Disorders
Full central and peripheral auditory pathway assessment for adults and children using the MAPA battery and SCAN-3.
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Autism & ADHD — Sound Sensitivity
Specialist assessment and team-based management of sound sensitivity and listening difficulties in children with autism and ADHD.
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Normal Hearing But Still Struggling
For people whose hearing tests are normal but who experience significant listening difficulties in daily life.
Balance, Dizziness & Vertigo
Systems-based assessment of dizziness and balance disorders, particularly where tinnitus and auditory symptoms coexist.
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Veterans & DVA Support
Comprehensive audiological assessments and detailed clinical reports to support DVA claims for tinnitus, hearing loss, and sound sensitivity.
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NDIS Functional Assessments
Thorough NDIS audiology reports based on comprehensive clinical assessment. A separate fee applies for report preparation.
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Ear Wax Microsuction & Ear Health
Professional microsuction ear wax removal and treatment of ear canal conditions. Fast, gentle, and effective. No syringing.
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Hearing Assessments & Hearing Aids
Full diagnostic hearing evaluations and hearing aid fittings including low-gain, CROS, BiCROS, and bone-anchored devices.
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What our patients say
Tinnitus took over my life and I was at breaking point. No one was able to help. Mini was my last hope. I am now living a normal life.
Referring a patient?
We accept referrals from GPs, ENT surgeons, neurologists, psychologists, paediatricians, physiotherapists, occupational therapists, speech pathologists, and other audiologists. We provide comprehensive written reports and work collaboratively with your team throughout the management process.
For complex tinnitus, hyperacusis, misophonia, or auditory processing presentations where you need a specialist opinion, we are here to support you and your patient.
We can help today.
Blocked ears, ear wax build-up, and ear canal conditions are uncomfortable, affect your hearing, and can make tinnitus significantly worse. We offer professional microsuction ear wax removal — the safest and most effective method available — as well as assessment and treatment of ear canal conditions.
No syringing. No mess. Fast, gentle, and effective.
Find us
Mount Waverley (Main Clinic)
Bentleigh East
Yarra Junction
Mildura Outreach
Outreach services available.
Call to confirm schedule.
03 9886 7157
Telehealth
Available for interstate and international patients.
Call 03 9886 7157